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Visitor Information
Welcome to The American School in Switzerland
TASIS is a remarkable global community made up of students from around the world and inspiring faculty who encourage intellectual curiosity. The stunning, village-like campus is nestled on a hillside above Lugano with exceptional views of the southern Swiss Italian Alps. We invite you to visit and experience what makes TASIS such a special place.
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Guidelines for Visitors
Sign-in Procedure
All visitors must sign in at TASIS Reception (Main Gate) and be issued with a visitor’s identity badge, which must be worn and clearly visible at all times.
When leaving campus, visitors must sign out at TASIS Reception (Main Gate) and return the visitor’s badge.
Security and Safety
Visitors must accept responsibility for the security of their own property. Please keep briefcases, laptops, and bags with you at all times while on site. TASIS will not be held responsible for any loss or damage of a visitor’s personal property.
For the safety of everyone, the campus is equipped by CCTV and is patrolled by security guards 24 hours a day, in compliance with applicable laws.
Confidentiality and Data Protection
Visitors are expected to respect the confidentiality and privacy of our students, staff, and school community. Information obtained during a visit—whether verbal, written, or observed—must be treated as strictly confidential and not shared outside TASIS.
Visitors must also comply with data protection regulations. Any personal information, photographs, or documents relating to students or staff may not be collected, recorded, or distributed without prior authorization from the Headmaster.
Fire Alarm and Lockdown Emergency
What to do in case of fire:
The fire alarm goes off, and you hear sirens:
- Evacuate the building following the emergency instructions and using the first available emergency exit.
- Go to the meeting point closest to the building in which you are in (Basketball Court, Hadsall Playground, Balmelli Garden, Certenago Square, Focolare playground) and wait for instructions from the Security team or emergency authorities.
What to do in case of lockdown:
- Stay calm.
- Find a safe place away from the perimeter of the building.
- Check that the hallways are clear.
- Close and lock all of the room’s doors.
- Turn lights out.
- Cover windows.
- Hide from view (turn tables on their sides if needed).
- Keep everyone silent (and turn phones to “silent” mode).
- Keep the door closed.
Visitor Restrooms
For the convenience of our visitors, designated restrooms are available in the Villa De Nobili and in the Palmer Cultural Center.
Please refer to the map below to locate these restrooms.
First Aid
If the situation is clearly serious or life-threatening, call the emergency number
- 144 immediately.
- If you are trained, start first aid while waiting for help.
- Do not leave the person alone until assistance arrives.
- Refer to the AED (defibrillator) map below for the nearest AED location.
Map of defibrillators on campus:
Health and Community Safeguarding
The protection of our students is the responsibility of everyone at TASIS. Safeguarding and promoting the welfare of our students and community is a key priority. All adults who work with or come into contact with students must understand and uphold our child protection expectations:
- All interactions with students must take place in open, observable areas.
- Visitors should avoid any situation where their actions could be misinterpreted.
- No photographs or videos may be taken without the Headmaster’s permission, including images with children in the background.
- Visitors must not contact students after their visit, including through phone calls, emails, or social media.
We ask that you comply with all of the School’s safety and safeguarding procedures—whether written or brought to your attention by other means—for the protection of our students, yourself, and our entire community.
Safeguarding Procedures
Should you have any concerns relating to any incidents or potential harmful situations, please contact the Duty Administrator and/or Security.
Main Contacts:
Reception: +41 91 960 5151
Duty Administrator: +41 (0)79 337 3857
Security: +41 (0)79 264 7466
Nurse on Duty: +41(0)79 240 1301
Other useful contacts:
Police: 117
Ambulance: 144
Fire station: 118
Smoking/Vaping
TASIS does not allow smoking or vaping on campus. This extends to the use of e-cigarettes of all kinds. Please do not smoke or vape on the school grounds, in its buildings, or directly outside of the school entrances.
Contact Information
The American School in Switzerland
Via Collina d'Oro
6926 Montagnola
Switzerland
Tel: + 41 91 960 5151
Email: reception@tasis.ch
